Refund Policy
At NINZA IT DEVELOPMENT PRIVATE LIMITED, customer satisfaction is our priority. Our refund policy is as follows:
1. Eligibility for Refund:
- Refunds are applicable only for issues arising due to technical failures caused by us.
- Refunds are not applicable for completed services or change-of-mind cancellations.
2. Refund Process:
- Requests must be submitted within 7 days of service completion.
- Refunds will be processed within 10-15 business days upon approval.
3. Non-Refundable Services:
- Custom software and game development services once delivered
- Subscription-based services after usage
- Third-party service fees